MANAGED SERVICES

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Datamatics Consulting Managed Services takes on your production, database and Analytics platform support, operations, and lifecycle development responsibility for the entire analytic ecosystem (including Oracle, Teradata, Microsoft SQL Server, open-source Hadoop, Business Intelligence, Data Integration, analytic applications and its cyber security operations).

Value Proposition

Providing real business value from your data and analytics, requires an Analytic Ecosystem that is reliable, sustainable, and highly available. Datamatics Consulting delivers world class development and operations.

Differentiated Service Levels to fit your needs

Managed

1.DMC responsible for Operational SLAs for one or more elements of the Analytic ecosystem
2.Ops for DBA/Perf, Vantage, BAR, TD Apps, BI, DI
3.Process is outsourced to DMC and we manage day-to-day activities; may be sold as a Service
4.Can include IaaS/PaaS
5.DMC may front-end other organizations (TD/3rd)
6.Shared accountability for security

Client Directed

1.DMC provides resources for one or more elements of the operations
2.Can be Cyber Security, Database Administrator, System Administrator, Platform Admin, BAR, DI, BI
3.Security and access remain responsibility of customers
(i)-they provide us with logins
(ii)-they maintain the access logs
1

Cyber Security Operations

It encompasses everything that pertains to…
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2

Operational Support

Our consultants can support your Data and…
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3

DevOps

Our consultants can help you setup DevOps…
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4

Applications Support

Our consultants can support you in running …
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5

Analytics Ops

A perfect blend of our consulting/delivery…
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6

Services Transition

Services Transition Process…
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Cyber Security Operations

Cyber security is important because it encompasses everything that pertains to protecting our sensitive data, personally identifiable information (PII), protected health information (PHI), personal information, intellectual property, data, and governmental and industry information systems from theft and damage attempted by criminals and adversaries. At DMCTechs, we are facilitating our clients with the following cyber security services:

  • Managed Security Services (SIEM, SOC, Security Devices)
  • Penetration Testing and Vulnerability Assessment
  • Cyber Security Solutions like (NG Firewall, SIEM, DLP, PAM, etc.)
  • Compliance Consulting (ISO, PCI, SOC1,2,3, HIPPA, etc.)
  • Red/Purple/Blue Teaming Services
  • Compromised Assessment Services
  • Digital Forensic Investigations
  • Cyber Security Consultants Augmentation
  • Information Security, which is implied in all of our innovative solutions, meets the common and specialist requirements of our customers.
    • Compliance Consulting (ISO)
    • SLA based Consultancy
    • Penetration Testing and Assessment
    • CCTV Surveillance
    • DLP/IPS/EPS/VMS/SIEM (McAfee/TrustWave)
    • PCI Compliance
    • WAF/SEG/SWG (McAfee/TrustWave)
    • Secure Code Reviews
  • Our MSSP helps you maximize return on your investments, reduce complexity and drive innovation with our state-of-the-art Security Services.
    • Log Management System
    • End Point Management
    • Security Incident & Event Management
    • WAF/DB Security
    • Perimeter Security Management
  • ISO 27001 (ISMS) | ISO 22301 (BCMS) | PCI-DSS | Ethical Hacking & Penetration Testing | Security Awareness

  • Information Security Services

    • Vulnerability Assessment Penetration Testing
    • Web/Mobile Application Penetration Testing
    • Secure Source Code Review
    • Security Architecture Review and Design
    • Datacenter Security Review
    • Red Teaming Services
    • Compromised Assessment Services

  • Cyber Security Consultancy

    • ISO 27001/22301 Implementation and Certification Services
    • SOC1 and 2 Implementation Consultancy
    • PCI DSS Consultancy
    • CERT/SOC Deployment Consultancy
Operational Support

Our consultants can support your Data and Analytics platform operations to ensure continuity of your business operations and ensure compliance of business service agreements by administration, monitoring and support of any RDBMS and Open Source Platform Services.

 

DevOps

Our consultants can help you setup DevOps for your data platform to enable seamless delivery lifecycle for your data integration needs and serve business requirements through continuous integration and operationalization.

  • Prepare

    Data to Analytic Dataset

  • Build

    Model Development to successfully trained model outcome

  • Operationalize

    Model outcome to operationalization for both batch and real-time consumption. Continuous deployment through incremental releases

Applications Support

Our consultants can support you in running your Data and Analytics operations to ensure continuity of your business operations while also ensuring the compliance of your business service level agreements by job monitoring, enhancements and ongoing application support for your analytic applications.

Analytics Ops

A perfect blend of our consulting/delivery team can help you setup Analytics Operations to enable seamless delivery lifecycle for your business use cases and ensure continuous operationalization.

Services Transition Process

  • Focus

    • Assimilate customer processes,systems and ops baseline
    • Knowledge transfer for Production readiness

  • Standardized Deliverables

    • Welcome Kit
    • Transition Schedule and Status
    • Standardized Operations Manual
  • Transition Planning (including scoping validation, and project plan development)
  • Set up of required infrastructure (including VPN, communications etc)
  • Getting documentation of existing data warehouse environment architecture
  • Assimilation and adaptation, and documentation of customer processes (e.g. incident management, etc)
  • Initial run book documentation for service functions to be provided under Managed Services
  • Set up of required software/tools and alerting
  • Documentation of Applications and Managed Service reporting requirements
  • Assembly of a draft Operations Manual
  • Integrated testing of the Operations processes, communications infrastructure, and human interaction touchpoints.
  • Finalization of the Operations manual after a successful test cycle
  • Certification of readiness to begin production operations.